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Privacy policy

Privacy Policy

This privacy policy (“Privacy Policy”) explains the kinds of data we collect on our website (“Website”) and how and why we collect and use them.

This website is owned and operated by:

Sandra Tvarkūnienė / who’she
Reg. No. 922333
Bukčių g. 11-5, LT-04127 Vilnius, Lithuania.

Information collected

When providing the services, the Website may collect, store and use the following personal data:

information provided by you during your purchase on the Website:

– name and surname
– date of birth
– telephone number
– address
– email address
– delivery address
– purchase history (price, order history, etc.)
– product/service payment details (payment method, etc.).

Information about your computer, your visits and use of the Website, including your IP address and time and date of login to the Website.

any other information provided by you during your use of our Website.


A cookie is a small text file placed by a website on your computer or mobile device browser when you visit the website. On your next visit to the website, the website can read the file and recognize your computer or mobile device.

How do we use cookies?

The information gathered by cookies allows for more comfortable browsing, better proposals and learning more about visitors’ behaviour on our website, trend analysis and improvement of both the website and services provided.

On website, the cookies are commonly used for the following purposes:

Technical cookies: we strive for a smart and intuitive website that adapts to our customers’ needs and preferences. To this end, we use technical cookies that allows to display our website, ensure its functionality, create a user account, log in and manage your orders. These technical cookies are necessary for proper functioning of our website.

Functional cookies: we also use functional cookies that remember your preferences and help use our website and apps efficiently. For example, these cookies remember your language preferences and previously viewed items. We can use these cookies to remember your login information so that you do not have to enter your credentials every time you visit our site. Functional cookies are not essential for the site to work, but they add functionality and improve the experience of using

Analytical cookies: we use these cookies to gain insight into how our visitors use the website. This way we can optimise and improve our site, understand the effectiveness of communication and advertising and ensure we continue to be interesting and relevant. We may collect your browser history information, the websites you were linked from, the emails you opened and responded to, and their date and time. This also means that we can use information about you and about the way you use this website (e.g. visit frequency, number of clicks on a given page, search words, etc.). We can use analytical cookies as part of our advertising campaigns to learn about the browsing patterns of our visitors after our online advertising is displayed. This may include advertisements on third-party websites.

Commercial cookies: we use our own and third-party cookies to display customised advertising on our and other websites. This is called remarketing and is based on your search activity such as viewed products.

Cookies are also used to record the fact that you agree (or not) that cookies be used on so that this question is not displayed every time you visit the website.

Access to statistical data about visitors is available to employees, who are responsible for the analysis of the data and the improvement of the website. The data is also provided to partners providing tools for managing our website content.

Google Analytics is provided by a U.S. company Google Inc., which makes the current statistical data available to them as well. Google Inc. is committed to the EU-U.S. Privacy Shield, which ensures that the service provider complies with EU privacy standards. This provider is also subject to contractual obligations to ensure privacy.

Use of your personal data

The personal data we collect are used exclusively for the purposes set out in this Privacy Policy.

We may use your personal data:

to allow you to use our website and services;
to enter into and perform a contract with you;
for the purposes of supply and delivery of products purchased using the information provided on this website;
for issuing and sending invoices and reports;
for debt management and for collecting payment from you;
for sending messages and correspondence;
for marketing purposes;
for sending our latest news and other information related to our services that may be of interest to you by mail, email or other means.

Personal data retention periods

Your personal data for online shopping purposes (name, surname, email address, telephone number, delivery address, payment information (bank account no, payment method, etc.), shopping history (products purchased, price, etc.) will be stored for ten years after your last purchase on our Website.

Your personal data (name, surname, email address) will be processed for direct marketing purposes for five (5) years after your last activity on our Website (logging in, registration and/or other activity on the Website).


We may disclose information about you to our employees, managers, agents, suppliers or subcontractors.

In addition, we may disclose information about you:

if required to do so by law;
in order to protect our rights or interests (including the transfer of your data to third parties with the purpose of recovering your debt to us).

Except as provided in this Privacy Policy, we do not provide your personal data to any third parties.

Security of personal data

Your personal data shall be processed in accordance with the requirements of the Law on Legal Protection of Personal Data of the Republic of Lithuania and other legislation. When processing your personal data, we implement organisational and technical measures to protect personal data against accidental or unlawful destruction, alteration, disclosure as well as from any other unauthorised form of processing.

However, data transmission over the internet is inherently insecure and we cannot guarantee secure transmission of data over the internet.

Your consent and rights

By registering on our Website or otherwise using our Website services, you confirm that you have read and accepted this Privacy Policy and give consent for us to collect, store, organise, use and process all personal data referred to herein for the purposes prescribed by the Privacy Policy.

You may submit a written request (by mail email or at our office) to provide the information about the source and type of your data, the purpose of their processing and the recipients they are provided to. In case of suspicion concerning the identity of the person submitting a request, we shall have the right to request an ID document of the applicant or its copy.

Upon presenting a written application (by mail, email or at our office), you have the right to request rectification of incorrect, incomplete, inaccurate personal data or suspension of the processing of personal data (except storage), where the processing of such data does not meet the requirements of applicable law and this Privacy Policy. Upon specific written request, all your personal data can be deleted. In case of suspicion concerning the identity of the person submitting a request, we shall have the right to request an ID document of the applicant or its copy.

Third-party websites

Our Website may contain links to other websites. We are not liable for the privacy policy and its implementation in third-party websites.


You are responsible for keeping your password and user details confidential and for any actions (data transmission, placed orders, etc.) carried out on our Website using your login information. You may not disclose your password to third parties. If our Website services are used by a third party who has logged in using your login information, we shall assume that it is you.

You are responsible for the accuracy, correctness and completeness of information provided by you. Should your information change, you are required to inform us. In no event shall we be liable for the damages incurred by you due to incorrect or incomplete personal data provided by you or your failure to inform us of changes thereto.

Changes to the Privacy Policy

We may update or change this Privacy Policy at any time. Updated or changed Privacy Policy shall enter into force upon its publication on our Website. In case of essential changes to the Privacy Policy, they shall be published on the Website.

Last update of the Privacy Policy: 05/05/2020.