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Return of goods

Return Procedure

If you want to return a product, please contact us by e-mail:

After receiving your request, we will send you a return form. Please complete the form and send it together with the returned product.

Also, enclose the invoice received together with the product.

Address for return:

Sandra Tvarkuniene
Lazdynu 21
04129 Vilnius

IMPORTANT! Return costs shall be covered by the buyer. The buyer shall be responsible for the returned product. Therefore, we recommend sending by registered mail only. If we do not receive the returned goods, we will be unable to refund for them.

Having received the goods, we will refund your purchase within 1–5 working days, provided the goods returned meet the Return Policy.

Defective Goods

If you have received a defective product, a product different from what you ordered or a product damaged during transport, please contact us by email:

Having received your email, we will contact you and make arrangements about the return, replacement or refund and we will cover any return and/or replacement costs.

Any questions? Contact us by e-mail: